Every major software outage shipped a post-mortem.
The same handful of practices failed every time.
A public, CC BY 4.0 licensed index of major publicly-documented software incidents. Each one mapped to the Concordance engineering protocols that the company's own published root-cause analysis cites as having failed.
Pattern across 2 incidents
Filtered viewThe same 5 engineering practices failed in the majority of these incidents. Click any to see every incident where it failed.
A threat actor used a service-account credential stored in a personal Google account to access Okta's customer-support case-management system and download HAR files containing session tokens for 134 customer organisations.
A pre-authentication SQL injection vulnerability in Progress's MOVEit Transfer file-transfer software was exploited by the Cl0p ransomware group to exfiltrate data from over 2,700 organisations.
Errata: hello@concordancelabs.com