Every major software outage shipped a post-mortem.
The same handful of practices failed every time.
A public, CC BY 4.0 licensed index of major publicly-documented software incidents. Each one mapped to the Concordance engineering protocols that the company's own published root-cause analysis cites as having failed.
Pattern across 2 incidents
Filtered viewThe same 5 engineering practices failed in the majority of these incidents. Click any to see every incident where it failed.
A defective rapid-response content update to the Falcon endpoint sensor was deployed simultaneously to all production hosts, causing kernel-level crashes on ~8.5 million Windows machines worldwide.
A threat actor operating under the pseudonym "Jia Tan" gained maintainer access to the xz utils project over a 2-year campaign and inserted a backdoor into liblzma that targeted OpenSSH on systemd-linked Linux distributions. Caught accidentally by a Microsoft engineer noticing 500ms latency in SSH connections.
Errata: hello@concordancelabs.com